Yes, A++++ customer service. I was very nervous when I ordered my first sex doll, but the team at the site did a great job putting me at ease. They responded to emails quickly, were always helpful and answered every question I had. The customer relationship was excellent. They updated me regularly during the shipping period and the dolls arrived on time and in perfect condition. The doll was upgraded to be super soft and I am very impressed so far ….. I will definitely be purchasing another doll from them. Thank you guys very much!